The JLC Team

"In many ways, I ended up working with the JLC team by accident- via a situation with my previous realtor. That chance encounter was honestly a miracle because I cannot image ever working with someone else. This team is 3 amazing women (plus their incredible assistant) who are dedicated to making sure you are an INFORMED buyer- they will point out every single flaw in a place so you set your expectations…that’s exactly why I needed as a first time condo buyer! As a single young woman, I felt entirely supported every step of the way. Each interaction with Crystal and Libby was delightful and they really were sharks at the same time (putting in an agg...

"“From the moment Jackie, Libby and Crystal introduced themselves they were our our agents. They knew the neighborhood and more importantly understood the market. From the professional photo shoots to the "coming soon" and individual tours, their marketing skills were unmatched. An exceptionally professional team, they were available at all times, responded to all questions immediately and were available for all showings. Their detailed schedules kept everything in line and negotiating skills ensured the best possible outcome. They handled every detail, small and large, to make sure our sale went smoothly. They put our interests first and were a sup...

"The JLC Team is THE BEST. We bought and sold houses during the height of COVID and it is no exaggeration to say we could not have done it without Jackie, Libby and Crystal. Their method of strategy + design + marketing worked like a charm for us -- twice! If buying a house in DC right now is like a blood sport, then these are the coaches you want in your corner. The JLC Team prepared us for every step of the process and went above and beyond to make us feel well-informed throughout two, very nerve-wracking transactions. We are convinced their buying strategy gave us the edge we needed to win out over other competitive offers on our new home. Simila...

"I could not have chosen a better team for my first home purchase. As a single woman undergoing this process for the first time, Jackie, Libby, and Crystal provided all the guidance and assistance I could have hoped for. They very thoroughly know the DC market, and asked questions I would have never thought to ask. I am so happy to have worked with them, and recommend them to anyone looking to by a home in DC!"

The JLC Team represented sellers in the sale of a lovely and unique Capitol Hill home we purchased. In preparation for sale, they oversaw repainting, upgrades, and staging that was pitch-perfect for the home, the neighborhood, and the targeted audience. The home had 3 offers after one 3-hour open house and we feel fortunate to have been the buyers selected by sellers to become the new owners. We dealt with The JLC Team before closing through our real estate agent. He reported that all aspects of the transaction were conducted very professionally and in a straightforward manner. Sellers were interested in a quick closing and we were able to close in ...

This is actually the second time I used Jackie, Libby, and Crystal, and when it came time to upgrade and look for a house instead of a condo I didn't think twice about contacting them again. (Repeat customer) My wife and I were looking for our first house, and the JLC team made what we both thought would be an overwhelming, scary process so much easier than we expected and actually fun! Right from the start they explained absolutely everything to us in terms of how they work, how house buying works, etc, and were with us absolutely every step of the way. My wife and I went to some open houses by ourselves beforehand but going to tour houses with the...

I can't say enough about the JLC team. As a buyer's representative, they leverage every quality you would hope for in a realtor to your advantage. They have an immense knowledge of every dimension of real estate, from the DC housing market to construction and remodeling issues to regulations and permitting questions to interior design. Even better, they were available morning, noon, and night to answer every question or request (and we had a lot). Many a late night we would send a text or email and note that we didn't expect a response until the next day, only to get an immediate response. It's also clear that they are highly regarded in the real es...

We were first-time buyers and finding JLC was the best thing that happened to us in the home-buying process. Jackie, Libby, and Crystal are phenomenal in every way. They're very knowledgeable. They educated us and answered our never-ending stream of questions. Despite our inexperience, we felt confident at every step of the process because of JLC's expertise. We were also blown away by their dedication-they went the extra mile in so many ways. They'd go preview properties before we saw them, then go with us to see them, then go back on their own to follow up. We could always reach them, no matter what time or day, and they stayed up late several tim...

Moving your family is always stressful and even more-so in the time of COVID - at least that is what we assumed until we found the JLC Compass team. Unusual circumstances caused us to move twice in 2020 and after being assisted by Jackie, Libby and Crystal early in the year, there was no chance we would work with anyone else on our second move. Whether buying or selling, home or condo, in any DC neighborhood - this team delivers. Having worked with them twice this year, I have no idea why other realtors do not work in similar teams. Their personal attention and full-service nature of their operation is unmatched. Hear about a house that is about to ...

This team made the home buying process a breeze - we felt supported every step of the way. Each of them brought unique skills, but their collective talents were on vivid display throughout the process. They had detective-like insights into every house we walked into and gave us honest opinions on what type of work each house would have needed. They are experts not just in the DC market, but about the houses themselves and they're also able to intuit so much about their clients (us in this case). For instance, for our home purchase they provided a range of information, from what colors would look best in the living room, to how the boiler works. They...

The JLC team made purchasing a house a seamless process, even during Covid. They helped my daughter and her family buy a home earlier in the year, and I was so impressed that I knew they were the right ones to help us find a home in DC. Jackie, Libby and Crystal can answer any question related to real estate and construction. They also answered all the questions we didn't know enough to ask. They have tremendous knowledge and were endlessly generous with their time explaining details of the DC market, regulations, and our house specifically. Our experience was exceptional, and it all comes down to the complete confidence and trust we had in the JLC ...

I'm so grateful my friend connected me with the JLC team! They made it (relatively) painless to navigate the DC real estate market as a first-time homebuyer. They listened carefully to what I was looking for in a condo and managed to share relevant information about factors that would affect resale value while making me feel in control of my decision-making process. I particularly appreciated how they could simultaneously be hard-headed on the numbers and so warm and caring not only with me as their client but with everyone involved in the process. I think those hard and soft skills really ended up helping me find the perfect spot at a great price. ...

I can't say enough about working with the JLC team. They came strongly recommended as they've worked with about 8 different friends of ours in the area and they lived up to the high expectations. As first time home buyers, my wife and I needed strong real estate agents to walk us through the process and help us avoid any rookie mistakes to which JLC made an excellent steward. In addition to helping us find an amazing home, fitting all the parameters we were looking for, their network of lenders, appraisers, inspectors, and title companies were all equally helpful through the home buying process. Lastly, I'd be remiss if I failed to mention their unn...

Jackie, Libby, and Crystal were fantastic! They worked great together as a team and therefore were always able to flex when unexpected situations occurred, such as an opening in my schedule. Most importantly to me, they had great knowledge about how all of the systems in a house operate and they were continuously educating me on what to look for and how to identify strengths and weaknesses. By the end, I more confidently knew what it was that I was looking for and I also knew that when JLC said a property was solid, I was very confident that they were correct. They really go above and beyond. As others have mentioned, they have great and reliable re...

Years ago, I had interacted with JLC as a tenant in a property that they were selling. I found them to be kind, professional, and very helpful to me, and I wasn't even their client. So I kept them in mind when it came time for me to enter the real estate market. Jackie, Libby, and Crystal remembered me, and were enthusiastic in helping my partner and I through the home buying process. We had a short time frame, and didn't have a large budget to work with, but that never fazed JLC. Whether it was negotiating with the sellers, dealing with lenders, or anything else that came up, it was a huge stress relief to know that whatever happened along the way,...

This review is by a guy who hated the idea of paying a 6% realtor commission for selling our house on Capitol Hill. Well, Jackie, Libby and Crystal are worth every penny of the money they earned. They made this potentially stressful process as easy on us as it could possibly have been. They were with us or in contact with us every day for the entire process. They offered us options on how our house should be presented, on what amount it should be listed for, and had a great answer for every question and worry that we had. And best of all, our house sold in two days, with five offers and for a good amount above our asking price. And they are wonderfu...

My wife and I have bought eleven homes over the past 30+ years but I will tell you that no Realtor team comes close to providing the level of service that the JLC team does. We used them to purchase a home in DC and then a few years later to sell it. When we bought the home they helped advise on decorations, connect us with great people to do renovation work, plumbing and more to make the house look awesome. We just sold the home and they were amazing, helping us close remotely. But their creative approach in listing and marketing, staging, and more, was exceptional. I highly recommend the JLC team for anyone buying or selling in DC.

Jackie, Libby, and Crystal are a pleasure to work with and extremely knowledgable. My condo purchase was a bit unusual, but the JLC team helped me through every step of the process. They were very clear in their explanations of the different terms and players and documents. They were also very generous with their time when I had questions, including decorating questions about the new space. Plus they have a good eye for design! All around I felt I was in great hands through the home buying process, and have already recommended them to a close friend. I would gladly work with them all again!

When we came to Jackie, Libby, and Crystal, we had very low expectations of finding something that checked all our boxes and fit our budget. But they were amazing! They didn't try to ignore any of our preferences and worked within our smaller-than-the-DC average budget. Thanks to their savvy negotiations, connections, and advice, we just closed on a house better than anything we could have ever hoped to buy! I am completely confident that we never would have found or secured this house without them guiding us through this process.

Jackie, Libby, and Crystal were just terrific to work with. We had a somewhat complicated sale situation (relocation company involved, short timeline, trying to keep the news from the kids for a few more weeks) and they recommended a "private exclusive" listing that fit our schedule. We got a great price and they were incredibly responsive to all our concerns, and had great ideas on decorating our new place, too! We were sad to leave the Hill but if we ever move back, we would use the Trio again in a heartbeat.

The JLC team helped us sell our house. They spent a lot of time and attention making sure we understood the process, the decisions we were making and the current market. We were moving across the country and selling after we left. It felt great to leave our home in trusted, competent hands. Communication was great. The home looked awesome when it went to market. We didn't have to worry about anything as they took care of stuff before we even thought to ask.

JLC Team are hardworking and dedicated, enthusiastic realtors! Great at what they do!

The JLC team is simply the best! Jackie, Libby and Crystal brought such care, attention to detail, and smarts to helping me find my first home. They were patient with me, always willing to share their views and advice on what was vs. was not a good buy, and offered invaluable advice at every point along the way. I would not have been able to do this without them!

I've never had a better experience with a professional than my husband and I have had with JLC. To sum it up--they excel at attention to detail (e.g. they have an inspector lined up ahead of a competitive bidding situation just in case), they really get to know your needs, they have impeccable understanding of the market, and great taste and judgement. They are warm, kind, and always put our interests first. For more detail--my husband and I were first-time homebuyers moving from far out of state, with limited understanding of what we wanted. Jackie, Libby, and Crystal were our fairy godmothers of DC real estate. They helped us set our priorities, ...

We are grateful a friend recommended the JLC team to us. Jackie, Libby, and Crystal are the best and never seemed to miss a beat. They gave us helpful advice on a whole range of topics on two properties of ours. We would recommend them to our friends and use them again.

I can't sing their praises enough. We were first-time homebuyers in an insane seller's market, and JLC made this purchase possible. They may seem sweet like a sweet group of ladies (and they are), but do not be fooled. They are sharks and they will hunt ruthlessly for you. I learned so much about the whole process from them. They truly heard what we were looking for and told us (kindly) when that was unrealistic and helped up carve a path toward the right home. They turned over ever rock. We couldn't be happier with them and with our new home. Was almost sad when the closing was done because I missed them :)

My wife and I cannot recommend the JLC team highly enough -- they are absolutely fantastic! Jackie, Libby and Crystal are great people who were easy to work with and who made the home-selling experience much less stressful and much more successful than it could have been. We couldn't have asked for anything more from our realtors. Jackie, Libby and Crystal do their jobs with great enthusiasm and are always going the extra mile. Jackie is an interior design expert who came up with a variety of creative ways to improve the look of the house and make it much more marketable. Libby knows Capitol Hill real estate inside and out, and calmly and patiently...

We had a 100% excellent experience working with The JLC Team for the sale of our house in Washington DC. We totally recommend them. Because they work as a team, each member has access to messages and responses, so communication was easy. In every conversation, these professionals were polite and positive and always answered our questions fully. From working with the tenants through putting the house on the market, they set up a plan of action based on their experience but taking our preferences into consideration. Once the calendar was set, each stage was completed on time. Most impressive was their work on the interior to make it not just superfic...

Where to even begin? The JLC Team is fantastic. They have a vast knowledge about the D.C. housing market and ways buyers can get the most out of their house hunting experience. If we're also being honest, buying a home can also be a stressful time. But this team's preparation ensures all your questions get answered (even before you know them yet) and find the home right for you. I can't recommend this team enough!

In many ways, I ended up working with the JLC team by accident- via a situation with my previous realtor. That chance encounter was honestly a miracle because I cannot image ever working with someone else. This team is 3 amazing women (plus their incredible assistant) who are dedicated to making sure you are an INFORMED buyer- they will point out every single flaw in a place so you set your expectations…that’s exactly why I needed as a first time condo buyer! As a single young woman, I felt entirely supported every step of the way. Each interaction with Crystal and Libby was delightful and they really were sharks at the same time (putting in an aggr...

The JLC Team is excellent in every way and we'd highly recommend them! We worked with the team to purchase our first home after a close friend recommended them. Their strong knowledge of the local market, help and responsiveness at every step, negotiation savvy, and kindness made the process feel much less stressful than we had expected. We had so many questions and the JLC Team had helpful answers and advice for anything we threw at them--always delivered quickly and warmly. The JLC Team also went out of their way to help us manage and resolve issues with the seller so we could close on time and within our budget. To top off their expertise and ski...

We couldn't be more pleased with the amazing JLC Team and the incredible service we received when selling an inherited home on Capitol Hill! From the valuable advice to the wonderful design plan to upgrade the home for sale, it was a seamless and wonderfully smooth process. We live out of state, and the majority of the process was handled long distance. We were constantly updated and continually informed of what was happening, which made the physical distance a non-issue. Not only that, they brought forward an offer at full price! We cannot imagine a better, more professional team to work with, and we'd do it all again in a minute. Do NOT hesitate...

We turned to Crystal, Jackie and Libby with what felt like an immense task--selling our (rented) condo for us while we were living abroad. They made it seem like a breeze. They coordinated with our property management company and then dealt directly with our then-tenant to agree to an early end of lease with minimal drama. Then they got the unit in shape while the tenant was still there. They watched the local market and urged us to list for slightly higher than we'd even hoped and they were able to coordinate showings with the tenant. They solved problems and anticipated challenges often all while we were asleep! We'd wake up with news and updates ...

The JLC team is wonderful. It took us a long time to find a new house, and not only did they not give up on us, they listened to our feedback on what we needed, understood our concerns and our hopes and adjusted along the way as our plans evolved. The house they helped us find we would never have thought to even go see, but they thought through all the options with us - right down to paint possibilities. It turned out to be a fantastic decision we are so pleased to have made, and could not have done it without them. What sets Jackie, Libby and Crystal apart from basically everyone else in the real estate world is how their triad of skills combine so...

The JLC team was a dream to work with. We were selling our property while living abroad and they went above and beyond to prepare our house, market it and then sell it. We are so grateful to them! Highly, highly recommend.

I had a fantastic experience buying my first home with JLC. They guided me through every step of the process and made me feel very supported with zero pressure. Each of them bring their own expertise and personality, but all three were incredibly nice and professional, and I found their insights of the local market extremely valuable. When I finally found something that was the perfect fit, they moved quickly to get an offer out. Highly recommended!

"I was emphatically referred to the JLC Team by a friend of mine who also used them to buy their first condo and, after going through the entire home buying process with them, I can see why I was so strongly referred. As a first time homebuyer, I really needed all of the handholding I could get in navigating the stressful process of buying my first condo, especially in such a tough housing market. The entire team at JLC took so much time to help explain the entire process both up front and re-explain things throughout each step to make sure I understood what was expected of me every step of the way from touring condos all the way through after settl...

"My husband and I are first time home buyers in the DC area, and we could not be more pleased that we went through the JLC Team. After being referred to them by some friends, we were immediately comforted by their warmth and responsiveness. They, along with their team administrator Shelly, were patient, kind, and informative. Jackie took us on an 8-house tour to walk us through homes in our budget, understand what red and green flags to look out for in a house, and answer our dozens of questions to set us up for success as new homes came on the market. Lucky for us, we fell in love with one of the homes on that initial tour! Crystal and Libby simila...

"When we purchased our Capitol Hill home in 2015, the JLC Team represented sellers and did a masterful job presenting the house. We were so impressed that we didn't even consider using anyone else to represent us when we sold our home this summer. They are absolutely terrific -- with impressive attention to detail and very personalized service. Their market assessment is well researched and very reliable. Jackie, Libby & Crystal work seamlessly and are well supported by Shelly, who handles office communication flawlessly. The JLC Team provided sound guidance regarding all aspects of sale preparation and helped us find appropriate service providers. ...

"Jackie, Libby and Crystal recently helped my family with the sale of a multiunit apartment building during a very difficult process and time of managing an estate. This team is nothing short of fabulous! The communication, professionalism, and attention to detail of all three women, as well as Shelly from their office, was excellent. They anticipated our needs and questions in advance, provided thoughtful advice, and were very helpful in communicating the process to us. On top of all this, Jackie, Libby & Crystal were simply delightful human beings - it was so refreshing to work with individuals who were so kind and sensitive during a very difficul...

"I cannot say enough how pleased and thankful we were to be working with Jackie, Libby, and Crystal (as well as Shelly!)--the JLC Team on the recent sale of our house in DC. It was a challenging time for sales, with buyers holding out to see where interest rates might go. However, their advice was always in OUR interest, not theirs. We never felt pressured. They managed any repairs and renovations necessary, and during the process, we lost my Mom, we really could not have managed things without them. Their weekly Friday check-ins were also appreciated. I strongly recommend working with the JLC team." GKS135 1606 A St NE Washington, DC 20002

We worked with the JLC Team for over 2 years while we looked for a condo within our pretty narrow parameters. Despite the length of time this took, we never felt pressure to settle for something that didn't fit our needs. The team responded quickly to schedule showings. They helped us turn around same-day offers. They were consistently kind and gracious during an emotional process."

It was a pleasure to work with the JLC Team! Jackie and Libby met me for an afternoon while I was in DC for a quick trip to visit my family. They were friendly, fun, great listeners, and showed me several appealing properties in one afternoon. I was ready to put in a bid on Monday! They guided me through the process, helped explain the steps, and provided names for an inspector and an attorney. Their attention to detail and communication skills were extraordinary. I am so grateful for their time, care and attention. Jackie, Libby, Crystal and Shelly are exceptional, and I will recommend them without reservation. With my sincere appreciation, Cynthia F

We purchased our home in Capitol Hill from sellers who used the JLC Team, and knew we wanted to work with Jackie, Libby, and Crystal based on that experience. From the first time we met with them to assess our home, we were impressed with not only their knowledge of the neighborhood and market, but also their ability to assess and make recommendations about realistic improvements to maximize the sale. We relied on, and trusted, all of the recommendations they made for vendors (including for multiple moving companies for our cross country move). Jackie, Libby, Crystal, and their team made the whole process so easy and coordinated repairs, listing, a...

They worked with us over our home journey to identify properties and be realistic about what would be the best fit for our family. They were no pressure and totally our speed. When it came to make an offer, they were AMAZING and gave us very good counsel and guidance to ensure the house that we wanted became ours. Throughout the closing process they ensured we had the information and contractors needed to close with as much information as possible.

Found the perfect place. Smooth process all the way to closing. The JLC team was knowledgeable, extraordinarily helpful, understanding of our requirements and "wanna haves," creative problem solvers--and maintained cheerful, good grace helping us through what could have been a difficult process. But wasn't! I can't recommend them highly enough. Have shared their info with all my friends.

JLC is the very best team a seller or buyer could dream of in a lifetime. Great communication, resource knowledge for home preparation and staging, and actively engaged throughout the process with no extra charges. Their admin keeps everyone on track and we'll informed. You would be CRAZY to sign with anyone else!

We loved JLC! They were a delight to work with and hang out with during the process! As first time homeowners, they really helped us understand every step. I am sad our home shopping is done because we will miss them!