Testimonials

We purchased our home in Capitol Hill from sellers who used the JLC Team, and knew we wanted to work with Jackie, Libby, and Crystal based on that experience. From the first time we met with them to assess our home, we were impressed with not only their knowledge of the neighborhood and market, but also their ability to assess and make recommendations about realistic improvements to maximize the sale. We relied on, and trusted, all of the recommendations they made for vendors (including for multiple moving companies for our cross country move). Jackie, Libby, Crystal, and their team made the whole process so easy and coordinated repairs, listing, and closing with ease. We accepted an offer within a week on our home, above asking. They made this a completely stress-less process and are kind, communicative, and a pleasure to work with. We are so happy we chose the JLC Team to list and sel…

We purchased our home in Capitol Hill from sellers who used the JLC Team, and knew we wanted to work with Jackie, Libby, and Crystal based on that experience. From the first time we met with them to assess our home, we were impressed with not only their knowledge of the neighborhood and market, but also their ability to assess and make recommendations about realistic improvements to maximize the sale. We relied on, and trusted, all of the recommendations they made for vendors (including for multiple moving companies for our cross country move). Jackie, Libby, Crystal, and their team made the whole process so easy and coordinated repairs, listing, and closing with ease. We accepted an offer within a week on our home, above asking. They made this a completely stress-less process and are kind, communicative, and a pleasure to work with. We are so happy we chose the JLC Team to list and sell our home and would recommend them to anyone, especially in the Capitol Hill Neighborhood!

"When we purchased our Capitol Hill home in 2015, the JLC Team represented sellers and did a masterful job presenting the house. We were so impressed that we didn't even consider using anyone else to represent us when we sold our home this summer. They are absolutely terrific -- with impressive attention to detail and very personalized service. Their market assessment is well researched and very reliable. Jackie, Libby & Crystal work seamlessly and are well supported by Shelly, who handles office communication flawlessly. The JLC Team provided sound guidance regarding all aspects of sale preparation and helped us find appropriate service providers. They all live on the Hill and truly know how to present a Capitol Hill property to best advantage. In addition, they are consummate professionals who are exceptionally easy and comfortable to work with. Since we wanted to continue to live in o…

"When we purchased our Capitol Hill home in 2015, the JLC Team represented sellers and did a masterful job presenting the house. We were so impressed that we didn't even consider using anyone else to represent us when we sold our home this summer. They are absolutely terrific -- with impressive attention to detail and very personalized service. Their market assessment is well researched and very reliable. Jackie, Libby & Crystal work seamlessly and are well supported by Shelly, who handles office communication flawlessly. The JLC Team provided sound guidance regarding all aspects of sale preparation and helped us find appropriate service providers. They all live on the Hill and truly know how to present a Capitol Hill property to best advantage. In addition, they are consummate professionals who are exceptionally easy and comfortable to work with. Since we wanted to continue to live in our home while it was on the market, they used our beds and some of our furniture along with the very tastefully selected items they brought in for "staging." Everything went very smoothly, thanks to their expertise. We couldn't be happier!" Jo & Adrian Washington, DC 20003

"My husband and I are first time home buyers in the DC area, and we could not be more pleased that we went through the JLC Team. After being referred to them by some friends, we were immediately comforted by their warmth and responsiveness. They, along with their team administrator Shelly, were patient, kind, and informative. Jackie took us on an 8-house tour to walk us through homes in our budget, understand what red and green flags to look out for in a house, and answer our dozens of questions to set us up for success as new homes came on the market. Lucky for us, we fell in love with one of the homes on that initial tour! Crystal and Libby similarly guided us through inspection and follow-up tours. From finding our ideal home to finalizing all title documents, they made everything a breeze and really went above and beyond. Even now that we've moved in, they have offered service recomm…

"My husband and I are first time home buyers in the DC area, and we could not be more pleased that we went through the JLC Team. After being referred to them by some friends, we were immediately comforted by their warmth and responsiveness. They, along with their team administrator Shelly, were patient, kind, and informative. Jackie took us on an 8-house tour to walk us through homes in our budget, understand what red and green flags to look out for in a house, and answer our dozens of questions to set us up for success as new homes came on the market. Lucky for us, we fell in love with one of the homes on that initial tour! Crystal and Libby similarly guided us through inspection and follow-up tours. From finding our ideal home to finalizing all title documents, they made everything a breeze and really went above and beyond. Even now that we've moved in, they have offered service recommendations and answered our additional first time owner questions. We couldn't recommend them enough!"

"I was emphatically referred to the JLC Team by a friend of mine who also used them to buy their first condo and, after going through the entire home buying process with them, I can see why I was so strongly referred. As a first time homebuyer, I really needed all of the handholding I could get in navigating the stressful process of buying my first condo, especially in such a tough housing market. The entire team at JLC took so much time to help explain the entire process both up front and re-explain things throughout each step to make sure I understood what was expected of me every step of the way from touring condos all the way through after settlement. What really stood out to me about this team was their responsiveness, availability to see properties/answer questions, and their genuine care in ensuring I selected the best property for me. There wasn’t a single email, text, or phone c…

"I was emphatically referred to the JLC Team by a friend of mine who also used them to buy their first condo and, after going through the entire home buying process with them, I can see why I was so strongly referred. As a first time homebuyer, I really needed all of the handholding I could get in navigating the stressful process of buying my first condo, especially in such a tough housing market. The entire team at JLC took so much time to help explain the entire process both up front and re-explain things throughout each step to make sure I understood what was expected of me every step of the way from touring condos all the way through after settlement. What really stood out to me about this team was their responsiveness, availability to see properties/answer questions, and their genuine care in ensuring I selected the best property for me. There wasn’t a single email, text, or phone call that went unanswered for more than a couple hours (usually about 10 minutes), which meant a lot to me as I had tons of questions but never felt like a burden. As I began to tour properties, the JLC team was very transparent with me about the pros and cons or each property and helped steered me away from certain red flags in different units that otherwise I would’ve overlooked. This really showed me that they cared above all else about making sure I found the right place for myself and not just on closing the sale. This is a huge reason why I’ll refer them to others in the future. Thank you to the entire JLC team for everything and for making my first time home buying experience so great! "

We had a 100% excellent experience working with The JLC Team for the sale of our house in Washington DC. We totally recommend them. Because they work as a team, each member has access to messages and responses, so communication was easy. In every conversation, these professionals were polite and positive and always answered our questions fully. From working with the tenants through putting the house on the market, they set up a plan of action based on their experience but taking our preferences into consideration. Once the calendar was set, each stage was completed on time. Most impressive was their work on the interior to make it not just superficially pleasing but also functionally better. We were amazed at what they accomplished on a very low budget, enabling a considerably higher price. Finally, with their detailed knowledge of the housing market, they set a list price that precisel…

We had a 100% excellent experience working with The JLC Team for the sale of our house in Washington DC. We totally recommend them. Because they work as a team, each member has access to messages and responses, so communication was easy. In every conversation, these professionals were polite and positive and always answered our questions fully. From working with the tenants through putting the house on the market, they set up a plan of action based on their experience but taking our preferences into consideration. Once the calendar was set, each stage was completed on time. Most impressive was their work on the interior to make it not just superficially pleasing but also functionally better. We were amazed at what they accomplished on a very low budget, enabling a considerably higher price. Finally, with their detailed knowledge of the housing market, they set a list price that precisely fit the demand of the moment so that we received full value for our property. We wish we had another house to sell so we could work with The JLC Team again!

My wife and I cannot recommend the JLC team highly enough -- they are absolutely fantastic! Jackie, Libby and Crystal are great people who were easy to work with and who made the home-selling experience much less stressful and much more successful than it could have been. We couldn't have asked for anything more from our realtors. Jackie, Libby and Crystal do their jobs with great enthusiasm and are always going the extra mile. Jackie is an interior design expert who came up with a variety of creative ways to improve the look of the house and make it much more marketable. Libby knows Capitol Hill real estate inside and out, and calmly and patiently guided us through the home-selling process, especially the marketing and negotiations that led to the sale. And Crystal is an incredible organizer and jack-of-all-trades who was always available to answer questions and provide assistance, and…

My wife and I cannot recommend the JLC team highly enough -- they are absolutely fantastic! Jackie, Libby and Crystal are great people who were easy to work with and who made the home-selling experience much less stressful and much more successful than it could have been. We couldn't have asked for anything more from our realtors. Jackie, Libby and Crystal do their jobs with great enthusiasm and are always going the extra mile. Jackie is an interior design expert who came up with a variety of creative ways to improve the look of the house and make it much more marketable. Libby knows Capitol Hill real estate inside and out, and calmly and patiently guided us through the home-selling process, especially the marketing and negotiations that led to the sale. And Crystal is an incredible organizer and jack-of-all-trades who was always available to answer questions and provide assistance, and made sure that every detail was handled properly. Their administrator, Shelly, also was very helpful. Selling a house you've lived in for a long time is an inherently challenging experience. There are so many issues to deal with and there's so much work to do. We are very grateful to have had the JLC team's help. They are just outstanding, and it made all the difference.

I've never had a better experience with a professional than my husband and I have had with JLC. To sum it up--they excel at attention to detail (e.g. they have an inspector lined up ahead of a competitive bidding situation just in case), they really get to know your needs, they have impeccable understanding of the market, and great taste and judgement. They are warm, kind, and always put our interests first. For more detail--my husband and I were first-time homebuyers moving from far out of state, with limited understanding of what we wanted. Jackie, Libby, and Crystal were our fairy godmothers of DC real estate. They helped us set our priorities, get educated on the market, re-evaluate our priorities against a hot market, and find a house on our second try. When our current home came up, they emailed us right away and told us to get on a plane to see it. While we'd overlooked it in th…

I've never had a better experience with a professional than my husband and I have had with JLC. To sum it up--they excel at attention to detail (e.g. they have an inspector lined up ahead of a competitive bidding situation just in case), they really get to know your needs, they have impeccable understanding of the market, and great taste and judgement. They are warm, kind, and always put our interests first. For more detail--my husband and I were first-time homebuyers moving from far out of state, with limited understanding of what we wanted. Jackie, Libby, and Crystal were our fairy godmothers of DC real estate. They helped us set our priorities, get educated on the market, re-evaluate our priorities against a hot market, and find a house on our second try. When our current home came up, they emailed us right away and told us to get on a plane to see it. While we'd overlooked it in the online listing, they could tell that the house had the perfect mix between what I wanted and what my husband wanted, and that a few minor cosmetic changes would make it our dream house. From there, they helped us craft a competitive offer, get through a situation with multiple bids, and deal with complications during closing. The best part has been the help and attention even after we closed. Jackie is an interior designer who, I am not kidding, helped set up every aspect of our home renovation. They referred a contractor, who told us he'd work for anyone Jackie suggested, and got us on his schedule right away. He has been fantastic. They found us innumerable other professionals to do the work. When our experience with a flooring company went south and we were still living out of state, Jackie personally showed up on a Saturday morning to tell the flooring company how to set it right. They fixed it and we were not charged. They even helped us on the design choices--Jackie literally picked our paint colors, ginned up ideas for how to change the house to make it what we wanted, and reviewed our detailed guidance for the contractor. On top of all of that, we just had a really great time together. Jackie, Libby, and Crystal are each lovely human beings we thoroughly enjoyed all our time with. The only bad part of buying our house has been that we spend less time with JLC!

The JLC Team represented sellers in the sale of a lovely and unique Capitol Hill home we purchased. In preparation for sale, they oversaw repainting, upgrades, and staging that was pitch-perfect for the home, the neighborhood, and the targeted audience. The home had 3 offers after one 3-hour open house and we feel fortunate to have been the buyers selected by sellers to become the new owners. We dealt with The JLC Team before closing through our real estate agent. He reported that all aspects of the transaction were conducted very professionally and in a straightforward manner. Sellers were interested in a quick closing and we were able to close in 21 days. (Our own realtor and mortgage lender get a lot of credit for that.) Sellers paid the realtors' fee of 6%. Some realtors charge lower commissions than 6% but I am convinced that the commission on this sale was completely earned and tha…

The JLC Team represented sellers in the sale of a lovely and unique Capitol Hill home we purchased. In preparation for sale, they oversaw repainting, upgrades, and staging that was pitch-perfect for the home, the neighborhood, and the targeted audience. The home had 3 offers after one 3-hour open house and we feel fortunate to have been the buyers selected by sellers to become the new owners. We dealt with The JLC Team before closing through our real estate agent. He reported that all aspects of the transaction were conducted very professionally and in a straightforward manner. Sellers were interested in a quick closing and we were able to close in 21 days. (Our own realtor and mortgage lender get a lot of credit for that.) Sellers paid the realtors' fee of 6%. Some realtors charge lower commissions than 6% but I am convinced that the commission on this sale was completely earned and that The JLC Team's input significantly enhanced the sale price of the home. Part of the reason that we were drawn to the house is that The JLC Team presented it so beautifully, emphasizing its strengths as a very "adult" home and showing off its unique attributes as a New Orleans style home with gorgeous iron work along upper and lower galleries running almost the length of the house. Their "staging" was masterful - dramatic, but not over the top, and very tasteful. We have since learned that, rather than use "stagers," The JLC Team maintains several warehouses with high end furniture and unique pieces suitable for the homes they sell. Jackie Sink has a design background and it shows! After closing, we consulted The JLC Team for guidance regarding some of their furnishings, mirrors, and paint selections. They've responded immediately and their guidance has been very detailed and helpful. Sellers and the JLC Team threw a party for the neighbors right before closing, while the home was still staged. Doing so was both neighborly and good for business. We've learned from neighbors that, before sale, The JLC Team advised sellers to replace two very fancy Waterford Crystal chandeliers (living room and dining room) with one-of-a-kind fixtures that set a more modern tone. The sellers were able to sell the older chandeliers (at upwards of $6,000 each) and replace them with intriguing fixtures that cost far less (maybe 95% less) but would appeal to a much larger audience. I can attest that we would probably have been less inclined to purchase the house with the old fixtures (even though it turns out that they were very valuable and could have been re-sold) because we would not have been able to envision our possessions fitting in. That is just one example of the expert guidance that The JLC Team provided and that, I believe, made all sides very satisfied with this transaction. My experience with The JLC Team has persuaded me that selecting the right realtors can make a significant difference in the sale price of your home.

This is actually the second time I used Jackie, Libby, and Crystal, and when it came time to upgrade and look for a house instead of a condo I didn't think twice about contacting them again. (Repeat customer) My wife and I were looking for our first house, and the JLC team made what we both thought would be an overwhelming, scary process so much easier than we expected and actually fun! Right from the start they explained absolutely everything to us in terms of how they work, how house buying works, etc, and were with us absolutely every step of the way. My wife and I went to some open houses by ourselves beforehand but going to tour houses with the JLC team was beyond helpful. Since we had no experience the JLC team was able to point out when structural or design things were good or bad, things to look for that never would have occurred to us, and answered absolutely every question we t…

This is actually the second time I used Jackie, Libby, and Crystal, and when it came time to upgrade and look for a house instead of a condo I didn't think twice about contacting them again. (Repeat customer) My wife and I were looking for our first house, and the JLC team made what we both thought would be an overwhelming, scary process so much easier than we expected and actually fun! Right from the start they explained absolutely everything to us in terms of how they work, how house buying works, etc, and were with us absolutely every step of the way. My wife and I went to some open houses by ourselves beforehand but going to tour houses with the JLC team was beyond helpful. Since we had no experience the JLC team was able to point out when structural or design things were good or bad, things to look for that never would have occurred to us, and answered absolutely every question we threw at that. To say we were impressed with their knowledge was an understatement! Most importantly they were incredibly responsive and if there was a house we saw a listing for in the middle of a weekday afternoon we could contact them and they would be sure to get us in that evening. (In fact, that's exactly how we found our amazing new home!). They were absolutely critical during the negotiation period, especially after inspection when things were getting fixed up and going back and forth with the seller, and just in general went absolutely above and beyond. I can honestly say they made what we thought was a daunting experience fun, and that's exactly why I went back to them this time (and am using them to list and sell our current property). 5 stars isn't high enough and would recommend the JLC team to absolutely anyone.

I can't say enough about the JLC team. As a buyer's representative, they leverage every quality you would hope for in a realtor to your advantage. They have an immense knowledge of every dimension of real estate, from the DC housing market to construction and remodeling issues to regulations and permitting questions to interior design. Even better, they were available morning, noon, and night to answer every question or request (and we had a lot). Many a late night we would send a text or email and note that we didn't expect a response until the next day, only to get an immediate response. It's also clear that they are highly regarded in the real estate community. Everyone we've dealt with in the home-buying process has lit up when learning we were working with JLC, from mortgage and title companies to contractors-and they clearly use their network to your advantage. The unique quality t…

I can't say enough about the JLC team. As a buyer's representative, they leverage every quality you would hope for in a realtor to your advantage. They have an immense knowledge of every dimension of real estate, from the DC housing market to construction and remodeling issues to regulations and permitting questions to interior design. Even better, they were available morning, noon, and night to answer every question or request (and we had a lot). Many a late night we would send a text or email and note that we didn't expect a response until the next day, only to get an immediate response. It's also clear that they are highly regarded in the real estate community. Everyone we've dealt with in the home-buying process has lit up when learning we were working with JLC, from mortgage and title companies to contractors-and they clearly use their network to your advantage. The unique quality they bring to the table, though, is their ability to really listen to and grasp what potential buyers are looking for and scope the search to your needs. We talked a lot about neighborhoods, new vs old homes, newly-renovated vs fixer-upper, livability, even architectural styles. They saved us a lot of time and energy by curating the mass of available properties and honing in on those that would really fit our wants and needs. Sure enough, they found house much bigger and better than we expected to be able to afford, and we are still pinching ourselves that we (but really they) found a house so perfect for us.

We were first-time buyers and finding JLC was the best thing that happened to us in the home-buying process. Jackie, Libby, and Crystal are phenomenal in every way. They're very knowledgeable. They educated us and answered our never-ending stream of questions. Despite our inexperience, we felt confident at every step of the process because of JLC's expertise. We were also blown away by their dedication-they went the extra mile in so many ways. They'd go preview properties before we saw them, then go with us to see them, then go back on their own to follow up. We could always reach them, no matter what time or day, and they stayed up late several times helping us with offers and negotiations. They've even continued to help us long after we closed. They're busy, but you'd never know it-it felt like we were their only clients. They are also kind, thoughtful, fun people. We loved spending ti…

We were first-time buyers and finding JLC was the best thing that happened to us in the home-buying process. Jackie, Libby, and Crystal are phenomenal in every way. They're very knowledgeable. They educated us and answered our never-ending stream of questions. Despite our inexperience, we felt confident at every step of the process because of JLC's expertise. We were also blown away by their dedication-they went the extra mile in so many ways. They'd go preview properties before we saw them, then go with us to see them, then go back on their own to follow up. We could always reach them, no matter what time or day, and they stayed up late several times helping us with offers and negotiations. They've even continued to help us long after we closed. They're busy, but you'd never know it-it felt like we were their only clients. They are also kind, thoughtful, fun people. We loved spending time with them. Most importantly, we had total trust in them. They took our needs to heart and gave us advice that put our interests first. They kept us from moving on properties they weren't right for us and from overpaying for properties that they knew (but we didn't) weren't worth the price. In the end, we found a condo on the Hill that we love. We're so happy in our new home, and even happier to have met Jackie, Libby, and Crystal. We insist that all our friends looking to buy in DC talk to JLC, and we recommend them without a single reservation.

Moving your family is always stressful and even more-so in the time of COVID - at least that is what we assumed until we found the JLC Compass team. Unusual circumstances caused us to move twice in 2020 and after being assisted by Jackie, Libby and Crystal early in the year, there was no chance we would work with anyone else on our second move. Whether buying or selling, home or condo, in any DC neighborhood - this team delivers. Having worked with them twice this year, I have no idea why other realtors do not work in similar teams. Their personal attention and full-service nature of their operation is unmatched. Hear about a house that is about to come on the market? Working with a lender late into the night to get your bid-in before a competing bid closes? Get a jump on other buyers on a property not yet on the market? Need a list of inspectors who will show up with 48 hours notice? La…

Moving your family is always stressful and even more-so in the time of COVID - at least that is what we assumed until we found the JLC Compass team. Unusual circumstances caused us to move twice in 2020 and after being assisted by Jackie, Libby and Crystal early in the year, there was no chance we would work with anyone else on our second move. Whether buying or selling, home or condo, in any DC neighborhood - this team delivers. Having worked with them twice this year, I have no idea why other realtors do not work in similar teams. Their personal attention and full-service nature of their operation is unmatched. Hear about a house that is about to come on the market? Working with a lender late into the night to get your bid-in before a competing bid closes? Get a jump on other buyers on a property not yet on the market? Need a list of inspectors who will show up with 48 hours notice? Last minute need to view your home before closing to make measurements? Check, and check. The JLC team is there for you all the way. Between these three women they know everyone and everyone knows and loves them. We love our new neighborhood and home and owe it all to the JLC Team.

This team made the home buying process a breeze - we felt supported every step of the way. Each of them brought unique skills, but their collective talents were on vivid display throughout the process. They had detective-like insights into every house we walked into and gave us honest opinions on what type of work each house would have needed. They are experts not just in the DC market, but about the houses themselves and they're also able to intuit so much about their clients (us in this case). For instance, for our home purchase they provided a range of information, from what colors would look best in the living room, to how the boiler works. They also tried hard, but delicately to figure out what we were looking for and they brought us to houses that fit our needs. Once we found a house, we trusted every decision they made on what to ask for and how to negotiate. They were adept at th…

This team made the home buying process a breeze - we felt supported every step of the way. Each of them brought unique skills, but their collective talents were on vivid display throughout the process. They had detective-like insights into every house we walked into and gave us honest opinions on what type of work each house would have needed. They are experts not just in the DC market, but about the houses themselves and they're also able to intuit so much about their clients (us in this case). For instance, for our home purchase they provided a range of information, from what colors would look best in the living room, to how the boiler works. They also tried hard, but delicately to figure out what we were looking for and they brought us to houses that fit our needs. Once we found a house, we trusted every decision they made on what to ask for and how to negotiate. They were adept at the negotiation strategy, in addition to their knowledge of the market, and their intuitive touch. Most of all, they made the experience fun. We couldn't recommend them enough to anyone looking to buy or sell their home.

The JLC team made purchasing a house a seamless process, even during Covid. They helped my daughter and her family buy a home earlier in the year, and I was so impressed that I knew they were the right ones to help us find a home in DC. Jackie, Libby and Crystal can answer any question related to real estate and construction. They also answered all the questions we didn't know enough to ask. They have tremendous knowledge and were endlessly generous with their time explaining details of the DC market, regulations, and our house specifically. Our experience was exceptional, and it all comes down to the complete confidence and trust we had in the JLC team. Buying a house involves complicated decisions, but the JLC team offers expert guidance based on years of experience. They know houses and the market, and they took the time to get to know us. The result? We love our house and our neighbo…

The JLC team made purchasing a house a seamless process, even during Covid. They helped my daughter and her family buy a home earlier in the year, and I was so impressed that I knew they were the right ones to help us find a home in DC. Jackie, Libby and Crystal can answer any question related to real estate and construction. They also answered all the questions we didn't know enough to ask. They have tremendous knowledge and were endlessly generous with their time explaining details of the DC market, regulations, and our house specifically. Our experience was exceptional, and it all comes down to the complete confidence and trust we had in the JLC team. Buying a house involves complicated decisions, but the JLC team offers expert guidance based on years of experience. They know houses and the market, and they took the time to get to know us. The result? We love our house and our neighborhood. We couldn't recommend them more highly.

I'm so grateful my friend connected me with the JLC team! They made it (relatively) painless to navigate the DC real estate market as a first-time homebuyer. They listened carefully to what I was looking for in a condo and managed to share relevant information about factors that would affect resale value while making me feel in control of my decision-making process. I particularly appreciated how they could simultaneously be hard-headed on the numbers and so warm and caring not only with me as their client but with everyone involved in the process. I think those hard and soft skills really ended up helping me find the perfect spot at a great price. As if that weren't enough, they also made great referrals to professionals to help me install new windows, replace my carpet, and otherwise get my new home set up! If you're weighing your options, definitely go forward with this team and you w…

I'm so grateful my friend connected me with the JLC team! They made it (relatively) painless to navigate the DC real estate market as a first-time homebuyer. They listened carefully to what I was looking for in a condo and managed to share relevant information about factors that would affect resale value while making me feel in control of my decision-making process. I particularly appreciated how they could simultaneously be hard-headed on the numbers and so warm and caring not only with me as their client but with everyone involved in the process. I think those hard and soft skills really ended up helping me find the perfect spot at a great price. As if that weren't enough, they also made great referrals to professionals to help me install new windows, replace my carpet, and otherwise get my new home set up! If you're weighing your options, definitely go forward with this team and you won't regret it.